Privacy Policy

In accordance with the provisions of the General Data Protection Regulation (GDPR) EU 679/2016 and Organic Law 3/2018 of December 5, on Personal Data Protection and Digital Rights Guarantee, we provide you with the following information regarding the processing of your personal data:

Who is responsible for the processing of your personal data?

Data Controller: MONDEFUSTA MALLORCA S.L., Tax ID (NIF/CIF): B07675002, Address: C/ POU DES LLEDONER, 23, WAREHOUSES 8 AND 9, Postal Code: 07350, BINISSALEM, Telephone: 971886966, Email: info@osmobaleares.com.

What data do we process?

At MONDEFUSTA MALLORCA S.L., we process personal data provided by you through the completion of forms made available on this website, personal data derived from the provision or contracting of our services or products, and/or personal data arising from the business relationship you have with us. Additionally, we process personal data generated in the context of your activity on our website, including your browsing data obtained through the website.

It is important for us to keep your personal data records updated. You have the obligation to inform us of any changes or errors in your personal data as soon as possible by contacting us at the email address: info@osmobaleares.com.

For what purpose do we process your personal data?

Purpose: MONDEFUSTA MALLORCA S.L. may process your personal data for the following purposes:

  • Management and maintenance of services provided through the website.
  • Handling and responding to inquiries and information requests made by users through the contact form. The email address and personal data you provide us through the website’s contact form will be used exclusively to address the inquiries you submit through this medium.
  • Compliance with applicable legal obligations.
  • Sending commercial communications and newsletters, as well as advertising our services and products.
  • Handling requests for information or quotations for our services or products.
  • If you have consented to it, and in order to offer you services according to your interests, your personal data may be used to create a commercial profile. No automated decisions will be made based on this profile.

We retain your personal data in our systems and files for the time necessary to achieve the processing purposes and to comply with applicable law. Your personal data will be retained as long as there is a contractual and/or commercial relationship with you or until you exercise your right to erasure and/or restriction of data processing. The retention period for personal data will vary depending on the processing purposes, and in general:

  • Personal data you provide in cases of contracting our services or products will be retained for the duration of the contractual relationship and, once it ends, for the statute of limitations period for any legal actions that may arise from it.
  • Personal data you provide for managing information requests or inquiries through the contact form will be retained until you request its deletion or cancellation.
  • Personal data you provide to subscribe to our Newsletter or informational bulletins will be retained until you request their deletion, objection, and/or restriction.
  • Personal data obtained from your browsing and consumption habits, as well as the commercial profile created, will be retained until you request their deletion or cancellation.

Your personal data will be retained as long as they are useful for the stated purposes and, in any case, during the legally established periods, at the disposal of administrative or judicial authorities.

Data Security.

We have appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage, ensuring their confidentiality, integrity, and availability. The technical and organizational security measures implemented allow us to: ensure the ongoing confidentiality, integrity, availability, and resilience of processing systems and services; restore the availability and access to personal data in a timely manner in the event of a physical or technical incident; and regularly assess and evaluate the effectiveness of the technical and organizational measures implemented to ensure the security of processing.

These technical and organizational security measures have been designed considering our IT infrastructure, the state of the art according to current standards and practices, the cost of implementation, and the nature, scope, context, and purposes of processing, as well as the risks of varying likelihood and severity for your personal data.

What is the legal basis for processing your data?

Legal Basis: The legal basis for processing your personal data is based on:

  • The execution and maintenance of a contractual and commercial relationship with you, such as the contracting of products and services from the entity, management, and request for quotations for the entity’s products and/or services, all in accordance with Article 6.1.B of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • Your explicit consent for one or more purposes, such as sending advertising communications or newsletters from us or third parties, managing curriculum vitae submissions, participating in activities or contests, all in accordance with Article 6.1.A of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • Compliance with various legal obligations, all in accordance with Article 6.1.C of GDPR (EU) 679/2016 and Organic Law 3/2018, of December 5 (LOPDPGDD).
  • The satisfaction of legitimate interests pursued by the data controller or a third party, for example, for security reasons, to improve our services, or to manage your requests or inquiries.

During the data collection process and in each place on the website where personal data is requested, the user will be informed, either through a hyperlink or by including the relevant information in the form itself, whether the provision of personal data is obligatory or not.

Personal data requested in the website’s forms is, in general, obligatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if you do not provide the requested personal data, or if it is not provided correctly, these purposes cannot be fulfilled.

There is an obligation to provide your personal data in cases of contracting a service or product, and/or in cases of requesting quotations or offers.

The sending of advertising communications, newsletters, or bulletins about our products and services is based on the consent requested from you, and the withdrawal of this consent will not condition the contractual or commercial relationship you have with us.

If you have authorized us to send advertising for our products and services, your personal data may be used to manage the sending of advertising offers and newsletters electronically. In these cases, the provisions of Articles 20 and 21 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, regarding the use and processing of personal data for the purpose of managing advertising by electronic means, are applicable.

If you have selected the option to receive advertising, or if you have subscribed to our newsletter or informational bulletin, you can cancel this option at any time.

To whom will your data be disclosed?

Recipients: In general, your personal data will not be disclosed to any third party other than the entity, except when required by law. However, we inform you that third-party providers may have access to your personal data as data processors, within the framework of providing a service to the data controller. You can request the complete list of recipients who may receive your personal data as data processors or third-party recipients by email at: info@osmobaleares.com. In addition to the above, the entity may make disclosures or communications of personal data to meet its obligations to public authorities as required by current legislation.

International Data Transfers:

To carry out the data processing activities detailed above, we may transfer data to countries outside the European Economic Area (EEA), and store such data in physical or digital databases managed by entities acting on our behalf. Database management and data processing are limited to the purposes of the processing and are carried out in accordance with the laws and regulations in force regarding data protection. If data are sent outside the EEA, the company will use appropriate contractual measures to ensure data protection, which may include, among others, contracts based on the standard data protection clauses adopted by the European Commission applicable to the transfer of personal data outside the EEA.

What rights do you have regarding the processing of your personal data?

Rights: You have the right to access your personal data and request the rectification of inaccurate data or, where appropriate, request their erasure when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request the restriction of the processing of your data, in which case we will only retain them for the purpose of exercising or defending claims. Likewise, and for reasons related to your particular situation, you may object to the processing of your data, in which case your personal information will no longer be processed for the purposes you have objected to. When technically feasible, you may request the portability of your data to another data controller. To exercise these rights, in accordance with current legislation, you can contact MONDEFUSTA MALLORCA S.L. by postal mail, attaching a copy of an identity document (ID), at C/ POU DES LLEDONER, 23, WAREHOUSES 8 AND 9, Postal Code: 07350, BINISSALEM, or by email at info@osmobaleares.com. You have the right to file a complaint with the supervisory authority: Spanish Data Protection Agency (www.agpd.es). Source of Personal Data: The data subject.

You expressly accept the inclusion of personal data collected during browsing on the website and/or provided through the completion of any form, as well as data derived from a possible business relationship, in the automated personal data files of the entity.

The entity guarantees the confidentiality of users’ personal data. However, the entity will disclose personal data and any other information in its possession or accessible through its systems to the competent public authorities, in accordance with the applicable legal and regulatory provisions in each case. Personal data may be retained in files owned by MONDEFUSTA MALLORCA S.L. even after the commercial relationships formalized through the entity’s website have ended, exclusively for the purposes indicated above and, in any case, for the legally established periods, at the disposal of administrative or judicial authorities.

Use of Social Networks:

When you interact with our website through various social networks, such as when you connect with us or follow us or share our content on social networks (Facebook, Twitter, LinkedIn, Instagram, or others), we may receive information from these social networks, including information about your profile, user ID associated with your social network account, and any other public information you allow sharing with third parties on the social network.

The entity uses social networks to inform about the services it offers, as well as any other activities or events that it wishes to advertise. However, at no time will it obtain personal data of users who interact on these networks, unless there is express authorization.

This data is only used within the social network itself and is not incorporated into any processing system.

Social networks have their own terms of use and privacy policies that you are obliged to comply with and observe if you use them.